HOW TO START A CLEANING BUSINESS
On this page I have tried to simplify things for you as much as possible so that the steps are outlined for you, much better than learning the hard way.
You need to keep track of your income and expenses. Please keep your receipts.
A good filing system is crucial. I enter all of my business receipts on a paper tablet and put the receipt in a drawer until I do my taxes.
It's a good idea to scan your receipts monthly. The receipt paper ink that is usually used tends to fade with time or is destroyed with moisture. A good app for your phone is Tiny Scanner if you don't have a flat bed scanner.
Some categories for deductions are:
You will be using a Schedule C from the IRS for business expenses. There is a section for depreciation of equipment and your vehicle. (I am not very good at figuring this out myself.)
You will also have to keep track of your income.
Forms are available at IRS.gov
I use a monthly pocket calendar to keep track of my receipts and mileage.
INVOICING YOUR CUSTOMERS
Collecting Income for Housecleaning
If your business is mostly housecleaning, your customers will probably not require invoicing. Most households just leave you a check. I don't recommend cleaning until they pay you, unless you have cleaned for them for a while and have a good relationship with them.
I did have a customer who was very nice but would often forget to leave a check. I opened a PayPal account at PayPal.me. It was very easy to send a text to collect from your customer. She really liked the convenience of this method. PayPal will charge a small fee from you with each transaction. It was worth it as I didn't want the inconvenience of driving back to the house to retrieve a check.
I simply sent her a text with a PayPal.me address with a number amount. She clicked the link to go to PayPal to pay that amount. You can also send a link with no set amount.
Invoicing for Businesses
You can purchase these paper invoice tablets at an office store or at Walmart - $5.00 or so. If you clean businesses they usually need a monthly invoice for tax records. You have the option of a 2 part invoice or a 3 part invoice.
Computer invoicing is another option. Quickbooks has a monthly fee for online invoicing. Or try the Invoice Machine, they allow 3 free invoices per month. I now use Moon Invoice for my invoicing. It’s only $50. Or use PayPal.me as discribed above.
LEARNING TO CLEAN
See some of my pages here at my website and there are many sources for training. You can do a google search to learn how to clean something or search YouTube for videos. Also check out Pinterest.
YOUR BUSINESS NAME
If you want to appear professional you need a business name to brand your business and become recognizable to others. Before you do anything find an available domain name to use. It is not necessary to buy a domain name first, it is just difficult to find the domain name after you have built up your business and reputation up and then find out someone else already bought that name when you decide to advertise your business.
I did not buy CovertCleaning.com because I had MrsClean.com. Someone else now has CovertCleaning.com so I had to buy CovertOfficeCleaning.com
YOUR DOMAIN NAME IS YOUR INTERNET ADDRESS
Your domain name is your address out on the web. People use it to find you in their searches. It's a bit of a "land grab" out there. It used to be easier to acquire the name you want, but there are so many people out there who thought of your name first, ...and there are computer software robots that snatch names up quickly. You need to be flexible and creative.
First come, first served!
Registering a domain name yourself means that you own and have control of it. You can direct it to wherever your pages are. The “.com” endings are the best choice.
Places to acquire a domain name:
I use GoDaddy. Different companies offer different features. Usually the extras are "A La Cart", you pick which features you need and pay for each.
Most companies that offer web pages also offer an address that is part of their address for free. This is called a subdomain. I use Weebly as my hosting company so my address would be mrsclean.weebly.com. I forward my domain name to this site.
A WEBSITE FOR YOUR BUSINESS
You may want to have a website to give your business an established legitimacy. People like to go online and see what you are all about before they will trust you.
To get a website you have choices:
Free Hosting Sites
Websites building is not difficult with the "drag and drop" editors that they use:
There are other companies too. Compare
The disadvantage of these free sites is :
Pay for a Hosted Account
You pay to put your pages on their computers. The advantage is that your pages are backed up and you can attach a domain name to your site. Some come with a free or very cheap domain. Some offer email with that. Other companies charge for these extras. Some companies limit the number of pages you can have. You need to do some research on this.
Be aware that if you bought your domain name through a company as a hosting package, there can be problems. If you decide to change companies for hosting your pages, they may make it difficult, if not impossible, to transfer or redirect your address. It may be set up that they own your domain! Then you may be stuck there or lose the name or pay "through the nose" to have the rights to your own domain name.
A friend of mine had a $5.00 a month hosting package with Vista Print with a domain name that he had picked out. When I checked who owned the domain name that he paid for, it listed Vista Print as the owner.
You can check who owns the domain name here.
I can also help you with your website - TechConcerns.com
It's a good idea to have a small budget for advertising to gain your first customers. There are a few avenues for gaining customers
Or you can use a Lead Generation business. If you are small I do not recommend Home Advisor, they can be very expensive! They send the same leads your competitors at the same time. Yelp may be more manageable. Or use a custom Lead Generation business who only sends leads to you in your town.
You want to look professional and you need a business card to introduce yourself to your potential clients. This is part of advertising and is deductable on your taxes.
Vista Print has a good deal on your first order and you don't need to be a graphic artist to design the card. They have many templates to choose from.
You could print up some flyers for your business promotions on your own computer, but Vista Print makes it easy for you.
See my Learn More page to find out about free graphic creation programs.
SOCIAL MEDIA PROMOTION
Facebook and Pinterest are 2 great ways to promote your business. This is something you can learn about yourself or can get help with setting up a business page on Facebook or Google +.
Need help? Contact Rosemary below.
You need to decide what kind of business you will have. This affects your taxes and other legal matters. Here is information about business I found at Legal Zoom:
What is a Sole Proprietor?
"Doing business under your own name with your Social Security number
Here is the link to the IRS small business guide
What is a DBA?
"Sometimes it makes sense for a company to do business under a different name. To do this, the company has to file what's know as a DBA, meaning "doing business as." A DBA is also known as a "fictitious business name," "trade name," or "assumed name."
Once your DBA registration is complete, the company can use the secondary name to open bank accounts, write checks, and enter contracts. If you don't file a DBA and just start doing business under a different name you could face penalties and fines, not to mention the possability of lawsuits.
Sole proprietorships commonly use DBAs because a sole proprietorship's offical, legal name is simply the name of the owner. A DBA lets them use a real business name.
All types of businesses can use a DBA, not just sole proprietorships. LLCs, corporations, and partnerships can all file to get a DBA.
What is a LLC?
"Personal asset protection? Check. Business and tax flexibility? Check. This is a popular choice for many new businesses. Recommended.
A limited liability company, or LLC, is a business entity created under state law that combines characteristics of both a corporation and a partnership. Like a corporation, the owners of an LLC are generally not personally liable for company debts. Like a sole proprietorship or a partnership, an LLC has operating flexibility and is, by default, a "pass through" entity for tax purposes. This means that the LLC does not pay taxes on its profits, but instead, profits and losses are "passed through" to the owners, who must then pay tax on their share of LLC income. (more)
What is the difference between a LLC and a Corporation?
"Although an S corporation shares many of the same tax characteristics as an LLC, an LLC has more flexibility and fewer restrictions on ownership than does an S corporation. An S corporation must not have more than 100 shareholders, all of whom must be U.S. citizens or legal residents. An S corporation is also subject to more formalities, such as holding annual meetings and keeping corporate minutes. On the other hand, LLCs generally are not required to hold formal meetings, but an LLC owner may be subject to higher self-employment taxes than a comparable S corporation owner. That is because an S corporation owner is required to pay self-employment tax only on salary, but not on dividends from the corporation. (more)
"Thinking of raising capital? Hoping to go public? Expect a lot of shareholders? Then this could be a viable option to explore.
More paperwork and more cost but more protection for you
"Businesses use this to avoid being double taxed
Under the Table
People will set up a cash cleaning business without reporting their taxes. I don't recommend this. Someone could report you to the IRS and you could have consequences.
Also how can you deduct that new computer from your taxes?
Check the laws in your area for any business licenses you might need in order to start a professional legal business. Check with the City where you live or where you will be cleaning. You may need to register your business at the city hall.
The local Chamber of Commerce may be of some value and you can benefit by meeting other businessmen in your area. They have offices and buildings that need cleaning too.
TAXES YOU MUST PAY
The IRS is always looking for your money. Stop looking behind you and just pay the tax. You will sleep better when you just accept it. Put aside at least 25% of the cleaning income. You may be able to keep some of that after you use the deductions at the end of the year.
They will expect you to pay quarterly taxes on your cleaning income
Expect a 1099 form from your business customer next January. Hopefully you made your Estimated Quarterly Tax Payments to the IRS.
Some States require you to charge a Sales Tax for cleaning, which means you must collect the Sales & Use Tax from your customers and report it and pay it to the State you performed the cleaning in. This is a good way for them to keep track of your income also.
Some states that require this:
Please check on the State that you work in. They may require that you pay monthly. New Jersey gives you the option of paying monthly or quarterly.
City or Borough Taxes
Some cities require a tax from your business. Please check local requirements from your city hall or consult a tax professional in your area.
These taxes may also apply to your payroll.
I recommend using a tax service or accountant the first year or two so you will know what forms you will need for your circumstances. This is deductable on your taxes.
A Business Owners Insurance policy (BOP) offers three main types of coverage for small businesses:
General liability insurance, or GL, is a fundamental part of cleaning insurance. It could provide protection against lawsuits and other financial liabilities that result from things like accidents or other mishaps for which you’re responsible. General liability* insurance provides protection if you cause bodily injury, property damage, personal injury or advertising injury. - Essential!
(You can pick and choose which coverage you want)
*General liability definition (from Next Insurance)
"General liability insurance can protect your business in the unlikely event of a mishap that someone might blame on your business. It can cover three main types of incidents: bodily injury, personal injury and property damage.“Bodily injury,” in this context, means someone other than you or your employees gets hurt because of something connected to your business. For example, if someone doesn’t notice your “Caution: Wet Floor” sign, slips on a recently mopped floor and breaks a wrist, general liability insurance could compensate him and cover his medical expenses.
“Personal injury” refers to other, less tangible types of damage to someone as a result of your business. For example, maybe you were organizing an executive’s desk and came across information in the papers you’re putting away. After you mentioned something you saw to someone else, you realized you have leaked confidential company information. If the company sued you for damage resulting from that leak, general liability cleaner’s insurance could cover your legal expenses.
“Property damage” refers to a situation where you or your business are to blame for harm coming to something belonging to someone else. As a cleaner, you’re handling other people’s possessions all the time. No matter how cautious and respectful you are, you’re only human! If you accidentally break a mirror, or spill a chemical that ruins a carpet, general liability insurance could pay for a replacement."
As a subcontractor (if you are working for another cleaning service but they do not take out payroll taxes), employers might also require you to carry a certain amount of general liability insurance before you can work for them.
There is also Workers Comp to consider if you have employees. See below.
Dealing with employees can be a challenge. Finding an employee who is dependable is like gold!
Payroll is a consideration when you hire someone to help you. I found that Paycycle was a cheaper service than some others and for a monthly fee you have access to paying the taxes and fees related to employment conveniently for Federal and State taxes.
Quickbooks also has the ability to do payroll on your computer. It is currently 28.00 per month plus 2.00 per employee. A Google search will give you plenty of payroll choices.
Unless you know all about payroll, it pays to have a service. If you mess up by doing it yourself without any training you will end up having to pay hefty fees and penalties. I speak from experience!
Worker's Compensation Insurance
As an employer, you will also be required to have Worker's Compensation insurance, (Workers Comp), which can be a large yearly fee. Call around to some insurance companies for pricing. See Insurance article above this.
Workers' Compensation insurance (Workers' Comp insurance) is a mandatory type of insurance carried by many businesses. Workers' Comp insurance from the Progressive Commercial Advantage program covers medical costs and a portion of lost wages for an employee who becomes injured or ill on the job.
Workers' Comp insurance also protects companies from being sued by employees for workplace conditions that can cause an injury or illness. Workers' Comp insurance is required by law in almost every state. Workers' comp laws are designed to ensure payment by employers for some part of the cost of injuries, or in some cases, of occupational diseases, received by employees in the course of their work.
Workers' Comp Insurance typically only covers injuries or illnesses when they occur as a result of duties performed on the job or while at work. Examples of injuries that may be covered by Workers' Comp insurance include injuries caused by lifting heavy equipment, slipping on a wet or oily surface, or sustaining injury due to fires or explosions.
Workers’ Comp can cost $5000 per year, that’s why I don’t use employees, besides the usual headaches dealing with people who are not dependable.